Exhibitor Article

Why Trust Matters in the New Food Era 

In the FMCG industry, trust is built at scale with millions of packs moving through production lines every day, reaching consumers who expect safety, freshness, and consistency without compromise. As the COO of Omori India, the Indian arm of a Japanese based packaging machinery company, I see trust as something engineered into every machine, not added later.

Packaging today is far more than the final step in production. It is a critical safeguard of food safety, quality, and brand integrity. Consumers increasingly demand transparency, hygiene, and consistency. They expect packaging that protects shelf life, prevents contamination, and aligns with sustainability goals. 
This places enormous responsibility on packaging technology providers. Every machine we design and every line we commission must perform reliably day after day because even a small failure can affect consumer confidence. That is why leading global FMCG companies, along with strong regional and local food manufacturers, trust Omori India and our machinery to safeguard their products and brands.

The new food era is also shaped by rapid technological advancement. Automation, smart sensors, and data driven systems are transforming packaging operations. However, technology alone does not create trust. Trust is built when innovation is supported by strong engineering expertise, rigorous testing, compliance with global standards, and dependable after sales support. It is earned when machines deliver exactly what they promise consistently, efficiently, and safely.

Industry platforms such as Anuga FoodTec India play an important role in strengthening this trust. They bring together food processors, packaging specialists, and technology providers, enabling collaboration and shared learning that push the industry toward higher benchmarks of safety, efficiency, and sustainability.

Looking ahead, trust will define long term partnerships in the food industry. For packaging machinery manufacturers like Omori India, it means standing firmly behind our technology, supporting customers beyond installation, and continuously evolving to meet changing food safety and sustainability needs. Trust remains the foundation on which the future of food and packaging will be built.

Dhiren Patel

COO, Omori India